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FAQs

HOW DO I TRACK MY ORDER ONCE PLACED?

You will receive an email confirmation once you have placed an order. Your order can be tracked simply via the tracking number mentioned in the email.

WHAT IS YOUR SHIPPING AND DELIVERY TIME?

All the orders will be processed within 2-3 working days (Monday to Friday). Delivery time may vary upon the number of products ordered and your area pin code.

WHAT ARE YOUR AVAILABLE SHIPPING OPTIONS?

Free shipping is available on all prepaid orders across India. A minimal fee of Rs. 60 is applicable to all cash on delivery orders.

ARE DUTIES AND TAX CHARGED ON YOUR PRODUCTS?

All products are inclusive of 18% GST.

HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED ON THE WEBSITE?

Please write to us at wecare@shopwocbeauty.com for any returns or exchanges.

I HAVE RECEIVED A FAULTY OR DAMAGED PRODUCT, WHAT SHOULD I DO?

Make sure you inspect the product received for any damage during the shipment. In the likely event kindly reach out to us at wecare@wocbeauty.com within 48 hrs of receiving the order.

ARE YOUR PRODUCTS TESTED ON ANIMALS?

No. All the products are cruelty-free, neither are they tested on animals nor do they contain animal-derived ingredients.

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